Returns and exchanges are permitted within 30 days from the delivery date for jewelry, and within 15 days from the delivery date for watches.
Jewelry must be in good condition with all original certificates and accessories.
Watches must be unworn, unaltered and in original condition to be accepted for return or exchange. All packaging, instructions and warranties, as applicable, must be included with the return or exchange of a watch.
Returns or exchanges are NOT allowed on special order watches.
Cash refunds are issued to the original purchaser with original sales receipt.
Gift returns with receipt can only be exchanged or converted to a gift card.
The reimbursement will be done according the original payment during the purchase.
The reimbursement transaction will be done after receiving back the product and checking the condition.